The
above number is a dedicated number to Mark-It Properties'
24/7 on-call Property Manager. If you call and do
not reach the on-call Property Manager, please leave
the following information and you will receive a
call back within 30 minutes.
Name
Address
Telephone
Number where you can be reached
Brief
description of the emergency maintenance
The
Emergency Maintenance Number is for Emergency Maintenance
only and should not be used to request normal maintenance.
For normal maintenance you should submit a Maintenance
Request.
Emergency
Maintenance is for an event that has caused major
damage to the Property and/or is causing damage
to the property and requires immediate attention
otherwise major damage to the Property will occur
and/or for a condition related to the property that
is life threating. Below are examples of events
and conditions that are considered an Emergency
Maintenance and suggested actions to follow:
Fire
inside the house
Ensure
everyone is safe
Call
911 to report the fire
Then
call Mark-It Properties
Gas
Leak
Evacuate
everyone from the house
Call
the gas company
Then
call Mark-It Properties
Major
Water Leak
Shutoff
the main water value to the house and/or any
localized shutoff valve
Then
call Mark-It Properties
Do
not call the plumber unless you are unable
to shutoff the water and the water leak is
causing damage to the house
Natural
Disaster that caused damage to the house
Call
911 if you need help
Then
call Mark-It Properties
No
Heat and the temperature in the house is below
50 degrees
Call
Mark-It Properties
Below
are examples of events and conditions that are considered
normal maintenance and should not be reported as an
Emergency Maintenance:
A
dripping faucet or stopped-up drain
A
running toliet or stopped-up toliet (unless there
is only one toliet in the house)
A
shingle blowing off the house or a tree falling
in the yard due to a storm
